A message from North Country Subaru

NOTICE TO SERVICE CUSTOMERS:

·         Please use the service-drive entrance and bring your car inside as usual.

·         Leave your keys on the dash of your car inside the service drive

·         Arrange a pick-up or to have a loaner car so as not to congregate in the waiting area

·         If you must wait, the waiting areas have been spread out across the showroom

·         Respect the 6-feet distance rule

·         Rubber gloves are available to all customers who enter the building for service

·         Additional cleaning measures are being taken at all times

·         The common surfaces of your vehicle will be wiped with disinfectant before the car is returned to you.

·         If possible, make payment with Credit Card and expect the advisor to wear gloves and hand the CC reader to you for a portion of the transaction.

·         Please keep cordial conversation to a minimum

·         Magazines and other novelties have been removed so as to not share germs

Additional measures are being taken as noted by signage placed around our showroom and waiting areas.

With any questions, please call 888-378-9937.

We will all get through this and be better for it when we do!

A NOTE TO SALES CUSTOMERS:

We have received a lot of calls in the last couple of days from people wondering how to proceed with their planned purchase. For now, "PAUSE." It is our belief the Commissioner of the DMV is working with the dealer body on an approved "off-site" delivery process that stays within the spirit of "flattening the curve." We have heard that there are some dealers out there that are "foolish" enough to be retailing cars this week and that is being heavily scrutinized by the state and we highly doubt they will be allowed to continue... not to mention, it's irresponsible.