Click on one of the people below to find out more information.
Management
- Our Subaru Family
- Our Subaru Family
- 518-798-1577
At North Country Subaru, the meaning of the word "family" extends far beyond genetic ties. More than half of our staff has been with us for 15 or more years. The happiness of our staff is of the utmost importance to us, which is why we offer more than a living wage, vacation time and benefits to our entire full-time staff of over 45 employees. Every single one of our Service Technicians and Advisors have received Subaru technical training, and our sales staff are Subaru Certified Sales Consultants. Click the photos below to learn more about our Subaru family!
- Jared Lendrum
- Vice President of Fixed Operations
- 518-798-1877
Jared Lendrum spent his childhood getting dirty and playing hide and seek in the Parts Department of North Country Subaru (much to the chagrin of his beloved mother), so it only seems natural that Jared should later on assume the role of Vice President of Fixed Operations. As a Queensbury New York native, Jared worked at the dealership under his father's supervision in High School. After graduating high school in 2000, Jared went on to pursue an Environmental Studies degree from Siena College in 2004, where he also met his wife. After a few short years of experimenting in the science and farming industries, Jared decided to return home to North Country Subaru in 2007.
Jared serves on the touring advisory committee of the SCCA (Sports Car Club of America). In addition, he also thrives on improving the relationship between NYS Subaru dealers by serving on the Subaru Parts and Service Council. In 2015, Jared placed 10th in his first championship race: at Daytona.
Jared is happily married to his wife of ten+ years, and enjoys spending time with their daughter. His pup, Chloe, accompanies him to work on a daily basis and she is both adored and spoiled rotten by the staff. For fun, Jared enjoys racing cars, mountain biking, and woodworking in the woodshop he built when his daughter was born.
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- Eric Lendrum
- Vice President of Sales and Marketing
- elendrum@ncisubaru.com
- 518-798-1577
Eric Lendrum was born and raised in Queensbury, graduating from Queensbury High School in 2002. He worked at North Country Subaru alongside his father, owner Ken Lendrum, throughout high school and while he attended Siena College. Eric graduated Siena in 2006 with a degree in business, where he also met his wife. Post-college, Eric and his wife moved to Washington, D.C. where Stephanie completed her graduate school education. In 2011, Eric returned to the family business at North Country Subaru and assumed his role as Vice President of Sales and Marketing.
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Eric is a member of several local organizations; the Warren County Safe and Quality Biking Organization, Board Member with the Adirondack Samaritan Counseling Center, the Tri-County United Way Allocations Committee, and was named honorary Big Brother of the year in 2015 by Big Brothers Big Sisters of the Southern Adirondacks.
He is highly active in local mountain biking programs. You might spot him on the trails in Gurney Lane on his time off.Â
- John DiSalvatore
- Sales Manager
- (518)798-1577
Recently moving to Queensbury, John has over 37 years sales experience. In his free time, he enjoys fishing and bowling.
- Ted Bapp
- Service Manager
- (518) 798-1577
Born and raised right here in Glens Falls, Ted had 16 years of technician experience prior to assuming the Service Manager role in our Service Department. His favorite North Country Subaru memory is when he bought his first brand new Subaru. When he is not busy running our high-volume Service Department, Ted delights in being married to his best friend, and spending time camping and boating, and adores his son and daughter.
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- Kevin Guyette
- Parts Manager
- 518-798-1577
Kevin has been a dedicated member of the North Country team since 2018. Kevin has been in the auto industry for many years and is an asset to our team.
- Tom McDermott
- Body Shop Manager
- (518) 798-1577
A Queensbury, New York native, Tom has flawlessly run the North Country Subaru Body Shop since 1983. Affectionately nicknamed "Rabbit", Tom is reputable for his precise attention to detail, excellent customer service, and ability to easily resolve any conflicts that may arise. In his free time, Tom enjoys boating on Lake George, riding his Harley and having fun with his 4-wheelers and dirt bikes.
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Sales
- Sydney Russell
- Sales Consultant
- 518-798-1577
Sydney has been a part of the North Country Team since 2018. Sydney's passions in life are fast cars, her family, and spending time at Subaru meets.
- Ed White
- Senior Sales Consultant
- egwht@aol.com
- 518-798-1577
Ed has been the backbone of the North Country Subaru Sales department for nearly 20 years.
- Dakota Morgan
- Sales Consultant
- dmorgan@ncisubaru.com
- 518-798-1577
Dakota was born in Worcester, Massachusetts and graduated high school in Granville, New York. He has a vast background in retail management, the knowledge of which he utilizes in his sales position at North Country Subaru since joining our team in 2015. In his free time, Dakota is a passionate outdoor enthusiast, loves hiking the high-peaks and exploring remote lakes on his kayak, and classic motorcycles and auto-crossing.
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- Patrick Hallahan
- Sales Consultant
- patrick@ncisubaru.com
- (518) 798-1577
Patrick is a native of Pelham Manor, New York, and has come to North Country Subaru in 2016 after serving 18 years as the Assistant Service Manager at a Saturn Dealership. Patrick's experience and knowledge pertaining to the automobile industry made him an excellent candidate for a sales position with our Subaru family. Patrick volunteers at the Ballston Spa Animal Shelter, renovates houses, and loves hiking and biking with his dog Henry.
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- Lindsay Brown
- Sales Consultant
- lindsay@ncisubaru.com
- 518-798-1577
Originally from Greenwich, NY, Lindsay started at North Country Subaru in February of 2017 in the service department. Lindsay then moved to the sales department in January of 2021. In her free time Lindsay enjoys spending time with her husband, two children, and dog.
Service
- Vicki Durkin
- Service Advisor/Warranty Parts Administrator
- (518) 798-1577
Vicki comes to North Country Subaru from perhaps the farthest away…born in Columbus, Ohio! Vicki spent much of her childhood in Porters Corners, New York before joining our service staff in 1990. Vicki wears many hats at the dealership, not only as a Service Advisor but also a Warrantee Administrator and a Parts Counterperson. Her favorite memory thus far is when she got her 2016 Subaru Legacy Premium. Outside of work, Vicki enjoys NASCAR, and spending time with her two children and dog, Melodee.
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- Brian Novo
- Service Advisor
- 518-798-1577
A North Country employee since 2019, Brian has held multiple positions within the service department. Brian is a very well rounded member of our team.
- Wade Bisonette
- Service Advisor
- 518-798-1577
A member of the North Country Team since 2021. Wade joined us after dedicating 25 years at a local John Deere dealership. His experience and friendly personality make him an asset to our team.
- Jeff Paris
- Service Advisor
- Jordan Sweet
- Service Advisor
- Kevin Durkin
- Service Technician
- 518-798-1577
- Vincent Gentile
- Service Technician
- 518-798-1577
- DJ Bapp
- Service Technician
- 518-798-1577
- Jeff Horton
- Master Technician
- (518) 798-1577
Jeff has been with the North Country Subaru family as a Technician since 1986. A Glens Falls native, Jeff enjoys riding his Harley, and spending time with his wife, a school teacher, and their two children.
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- Ryan Ogden
- Certified Technician
- (518) 798-1577
An original Glens Fallsian, Ryan joined our Service Department as a Technician in 2008. When Ryan is not fixing cars, he enjoys hunting and riding his 4-wheeler.
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Office
- Kim Sheerer
- Office Manager
- 518-798-1577
Kim was born in California and grew up in Queensbury. She has been at North Country Subaru since 2017 and has a background in customer service. She spends her free time with her husband, two kids. Kim passes her time with good books, camping, and motorcycle.
- Beth Putney
- Accounts
- beth@ncisubaru.com
- 518-798-1577
Finance
- Nick Richards
- Finance Manager
- nick@ncisubaru.com
- 518-798-1577
Originally from Malone, NY, Nick moved to the GF region in 2013. Nick has been employed here since 2020. Prior to North Country Subaru, Nick was a personal lines insurance agent. In his free time, Nick likes to ride his motorcycle, play golf, and spend time with his wife and pets, Rex and Subie.
- Ashley Sorrell
- Business Manager
- asorrell@ncisubaru.com
- 518-798-1577
A native of Plattsburgh, New York, Ashley came to North Country Subaru in 2014. Ashley has been with Subaru since 2010 in addition to a background in social work. Ashley spends all of her free time with her two children, husband, and pets.
Marketing
- Evan Kaye
- Digital Specialist
- evan@ncisubaru.com
- 518-798-1577
Evan started at North Country Subaru in January 2022. He has roles in many departments including service, sales, and digital marketing. Evan enjoys spending time with his family, friends, and girlfriend. He enjoys mountain biking, cars, and motorcycles.