Click on one of the people below to find out more information.
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- Our Subaru Family
- Our Subaru Family
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- 518-798-1577
At North Country Subaru, the meaning of the word "family" extends far beyond genetic ties. More than half of our staff has been with us for 15 or more years. The happiness of our staff is of the utmost importance to us, which is why we offer more than a living wage, vacation time and benefits to our entire full-time staff of over 45 employees. Every single one of our Service Technicians and Advisors have received Subaru technical training, and our sales staff are Subaru Certified Sales Consultants. Click the photos below to learn more about our Subaru family!
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- Jared Lendrum
- Vice President of Fixed Operations
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- 518-798-1877
Jared Lendrum spent his childhood getting dirty and playing hide and seek in the Parts Department of North Country Subaru (much to the chagrin of his beloved mother), so it only seems natural that Jared should later on assume the role of Vice President of Fixed Operations. As a Queensbury New York native, Jared worked at the dealership under his father's supervision in High School. After graduating high school in 2000, Jared went on to pursue an Environmental Studies degree from Siena College in 2004, where he also met his wife. After a few short years of experimenting in the science and farming industries, Jared decided to return home to North Country Subaru in 2007.
Jared serves on the touring advisory committee of the SCCA (Sports Car Club of America). In addition, he also thrives on improving the relationship between NYS Subaru dealers by serving on the Subaru Parts and Service Council. In 2015, Jared placed 10th in his first championship race: at Daytona.
Jared is happily married to his wife of ten+ years, and enjoys spending time with their daughter. His pup, Chloe, accompanies him to work on a daily basis and she is both adored and spoiled rotten by the staff. For fun, Jared enjoys racing cars, mountain biking, and woodworking in the woodshop he built when his daughter was born.
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- Eric Lendrum
- Vice President of Sales and Marketing
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- elendrum@ncisubaru.com
- 518-798-1577
Eric Lendrum was born and raised in Queensbury, graduating from Queensbury High School in 2002. He worked at North Country Subaru alongside his father, owner Ken Lendrum, throughout high school and while he attended Siena College. Eric graduated Siena in 2006 with a degree in business, where he also met his wife. Post-college, Eric and his wife moved to Washington, D.C. where Stephanie completed her graduate school education. In 2011, Eric returned to the family business at North Country Subaru and assumed his role as Vice President of Sales and Marketing.
Eric is a member of several local organizations; the Warren County Safe and Quality Biking Organization, Board Member with the Adirondack Samaritan Counseling Center, the Tri-County United Way Allocations Committee, and was named honorary Big Brother of the year in 2015 by Big Brothers Big Sisters of the Southern Adirondacks.
He is highly active in local mountain biking programs. You might spot him on the trails in Gurney Lane on his time off.
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- John DiSalvatore
- Sales Manager
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- (518)798-1577
Originally from Galway, John has over 37 years sales experience and in his free time, he enjoys fishing and bowling.
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- Ed White
- Senior Sales Consultant
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- egwht@aol.com
- 518-798-1577
Ed has been the backbone of the North Country Subaru Sales department for nearly 20 years.
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- Ashley Sorrell
- Business Manager
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- asorrell@ncisubaru.com
- 518-798-1577
A native of Plattsburgh, New York, Ashley came to North Country Subaru in 2014. Ashley has over six years of auto sales experience, in addition to a background in social work. So many wonderful things have happened in Ashley's life since joining our team, including a wedding and the birth of her beautiful daughter! Her Maine Coon cat, Zion, is her best friend and loves going for rides in her Subaru. In her free time, Ashley enjoys fishing and the outdoors.
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- Dakota Morgan
- Internet Sales
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- dmorgan@ncisubaru.com
- 518-798-1577
Dakota was born in Worcester, Massachusetts and graduated high school in Granville, New York. He has a vast background in retail management, the knowledge of which he utilizes in his sales position at North Country Subaru since joining our team in 2015. In his free time, Dakota is a passionate outdoor enthusiast, loves hiking the high-peaks and exploring remote lakes on his kayak, and classic motorcycles and auto-crossing.
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- Frank Borbolla
- Sales Consultant
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- fborbolla@ncisubaru.com
- (518) 798-1577
Born and raised in the Bronx, Frank brings the exact spice and humor to the sales floor that makes work enjoyable for the entire North Country Subaru staff. Frank is a retired New York State Trooper, proudly serving 32 years on the force. Interestingly, Frank joined our sales team after first being a customer. He states, "I had an awesome experience with North Country Subaru that was unlike any other dealership. My favorite thing about working here is the honesty with the customers. There are no games. And not just the customers, the entire staff works as a team. The honesty and integrity that I was treated with as a customer is the way I interact with staff and customers now. Our success is a team effort!". Frank enjoys spending time with his loving wife, four children and three grandchildren, obstacle course races, and fitness.
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- Patrick Hallahan
- Sales Consultant
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- patrick@ncisubaru.com
- (518) 798-1577
Patrick is a native of Pelham Manor, New York, and has come to North Country Subaru in 2016 after serving 18 years as the Assistant Service Manager at a Saturn Dealership. Patrick's experience and knowledge pertaining to the automobile industry made him an excellent candidate for a sales position with our Subaru family. Patrick volunteers at the Ballston Spa Animal Shelter, renovates houses, and loves hiking and biking with his three pups; Olive, Finnegan and Sam.
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- Ted Bapp
- Service Manager
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- (518) 798-1577
Born and raised right here in Glens Falls, Ted had 16 years of technician experience prior to assuming the Service Manager role in our Service Department. His favorite North Country Subaru memory is when he bought his first brand new Subaru. When he is not busy running our high-volume Service Department, Ted delights in being married to his best friend, and spending time camping and boating, and adores his son and daughter.
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- Vicki Durkin
- Service Advisor/Warranty Parts Administrator
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- (518) 798-1577
Vicki comes to North Country Subaru from perhaps the farthest away…born in Columbus, Ohio! Vicki spent much of her childhood in Porters Corners, New York before joining our service staff in 1990. Vicki wears many hats at the dealership, not only as a Service Advisor but also a Warrantee Administrator and a Parts Counterperson. Her favorite memory thus far is when she got her 2016 Subaru Legacy Premium. Outside of work, Vicki enjoys NASCAR, and spending time with her two children and dog, Melodee.
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- Tim Bush
- Service Advisor
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- (518) 798-1577
Originally from the Adirondacks, Tim joined North Country Subaru in 1998 as a Service Advisor after nearly 17 years of working in a Body Shop. In his spare time, Tim enjoys spending time with his family, climbing mountains and photography. His beautiful photographs of nature adorn many of the walls of our dealership.
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- Scott Stickle
- Service Advisor
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- (518) 798-1577
Hailing from New Jersey, Scott spent many years as a Ski Instructor on Stratton Mountain before entering the Service Industry. Scott joined our Service team in 1992, and has over 45 years of experience in the auto service industry. Scott was profoundly impacted when he was racing cars, and everyone at the North Country Subaru family chipped in to help him out. Scott is a passionate animal lover, and fondly cares for even the "cat from hell", who enjoys harassing him in the shower and messing with the electronics in the home he shares with his beloved wife.
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- Jeff Horton
- Master Technician
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- (518) 798-1577
Jeff has been with the North Country Subaru family as a Technician since 1986. A Glens Falls native, Jeff enjoys riding his Harley, and spending time with his wife, a school teacher, and their two children.
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- Ryan Ogden
- Certified Technician
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- (518) 798-1577
An original Glens Fallsian, Ryan joined our Service Department as a Technician in 2008. When Ryan is not fixing cars, he enjoys hunting and riding his 4-wheeler.
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- Jon Greer
- Certified Technician
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- (518) 798-1577
Jon is a Chicago, Illinois native that began his career with North Country Subaru in 2015 as a Technician in the Service Department. Jon enjoys working on cars, and spending time with his wife and three children, ages 11, 8, and 6 years old.
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- Tom McDermott
- Body Shop Manager
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- (518) 798-1577
A Queensbury, New York native, Tom has flawlessly run the North Country Subaru Body Shop since 1983. Affectionately nicknamed "Rabbit", Tom is reputable for his precise attention to detail, excellent customer service, and ability to easily resolve any conflicts that may arise. In his free time, Tom enjoys boating on Lake George, riding his Harley and having fun with his 4-wheelers and dirt bikes.
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- Ray Morris
- Maintenance
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- (518) 798-1577
Born and raised in South Glens Falls, New York, Ray drove a tractor-trailer for 6 years before joining the North Country Subaru team in the winter of 2016. He has three children, ages 10, 9, and 1 year. In his free time, he enjoys racing kayaks and canoes.
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- Dan Freebern
- Detailer
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- 518-798-1577
A native of North Creek, New York, Dan loves his wife and dogs and living in the Adirondacks.
