Click on one of the people below to find out more information.

  • Our Subaru Family
    Our Subaru Family

    At North Country Subaru, the meaning of the word "family" extends far beyond genetic ties. More than half of our staff has been with us for 15 or more years. The happiness of our staff is of the utmost importance to us, which is why we offer more than a living wage, vacation time and benefits to our entire full-time staff of over 45 employees. Every single one of our Service Technicians and Advisors have received Subaru technical training, and our sales staff are Subaru Certified Sales Consultants. Click the photos below to learn more about our Subaru family!

  • Jared Lendrum
    Vice President of Fixed Operations

    Jared Lendrum spent his childhood getting dirty and playing hide and seek in the Parts Department of North Country Subaru (much to the chagrin of his beloved mother), so it only seems natural that Jared should later on assume the role of Vice President of Fixed Operations. As a Queensbury New York native, Jared worked at the dealership under his father's supervision in High School. After graduating high school in 2000, Jared went on to pursue an Environmental Studies degree from Siena College in 2004, where he also met his wife. After a few short years of experimenting in the science and farming industries, Jared decided to return home to North Country Subaru in 2007.

    Jared serves on the touring advisory committee of the SCCA (Sports Car Club of America). In addition, he also thrives on improving the relationship between NYS Subaru dealers by serving on the Subaru Parts and Service Council. In 2015, Jared placed 10th in his first championship race: at Daytona.

    Jared is happily married to his wife of ten+ years, and enjoys spending time with their daughter. His pup, Chloe, accompanies him to work on a daily basis and she is both adored and spoiled rotten by the staff. For fun, Jared enjoys racing cars, mountain biking, and woodworking in the woodshop he built when his daughter was born.


  • Eric Lendrum
    Vice President of Sales and Marketing

    Eric Lendrum was born and raised in Queensbury, graduating from Queensbury High School in 2002. He worked at North Country Subaru alongside his father, owner Ken Lendrum, throughout high school and while he attended Siena College. Eric graduated Siena in 2006 with a degree in business, where he also met his wife. Post-college, Eric and his wife moved to Washington, D.C. where Stephanie completed her graduate school education. In 2011, Eric returned to the family business at North Country Subaru and assumed his role as Vice President of Sales and Marketing.


    Eric is a member of several local organizations; the Warren County Safe and Quality Biking Organization, Board Member with the Adirondack Samaritan Counseling Center, the Tri-County United Way Allocations Committee, and was named honorary Big Brother of the year in 2015 by Big Brothers Big Sisters of the Southern Adirondacks.

    He is highly active in local mountain biking programs. You might spot him on the trails in Gurney Lane on his time off. 

  • John DiSalvatore
    Sales Manager

    Originally from Galway, John has over 37 years sales experience and in his free time, he enjoys fishing and bowling.

  • Ed White
    Senior Sales Consultant

    Ed has been the backbone of the North Country Subaru Sales department for nearly 20 years. He  joined our team as Sales Manager in 1997 after 6 years in the same role at Queensbury Motors. Hailing from Poughkeepsie, New York, Ed coached High School and College basketball for over 25 years. In his free time, Ed enjoys classic and modern cars, walking and hiking outdoors, and spending time with his daughter and grandchildren.

  • Ashley Sorrell
    Business Manager

    A native of Plattsburgh, New York, Ashley came to North Country Subaru in 2014. Ashley has over six years of auto sales experience, in addition to a background in social work. So many wonderful things have happened in Ashley's life since joining our team, including a wedding and the birth of her beautiful daughter! Her Maine Coon cat, Zion, is her best friend and loves going for rides in her Subaru. In her free time, Ashley enjoys fishing and the outdoors.

  • Dakota Morgan
    Internet Sales

    Dakota was born in Worcester, Massachusetts and graduated high school in Granville, New York. He has a vast background in retail management, the knowledge of which he utilizes in his sales position at North Country Subaru since joining our team in 2015. In his free time, Dakota is a passionate outdoor enthusiast, loves hiking the high-peaks and exploring remote lakes on his kayak, and classic motorcycles and auto-crossing.


  • Patrick Hallahan
    Sales Consultant
    (518) 798-1577

    Patrick is a native of Pelham Manor, New York, and has come to North Country Subaru in 2016 after serving 18 years as the Assistant Service Manager at a Saturn Dealership. Patrick's experience and knowledge pertaining to the automobile industry made him an excellent candidate for a sales position with our Subaru family. Patrick volunteers at the Ballston Spa Animal Shelter, renovates houses, and loves hiking and biking with his dog Henry.


  • Ted Bapp
    Service Manager
    (518) 798-1577

    Born and raised right here in Glens Falls, Ted had 16 years of technician experience prior to assuming the Service Manager role in our Service Department. His favorite North Country Subaru memory is when he bought his first brand new Subaru. When he is not busy running our high-volume Service Department, Ted delights in being married to his best friend, and spending time camping and boating, and adores his son and daughter.


  • Vicki Durkin
    Service Advisor/Warranty Parts Administrator
    (518) 798-1577

    Vicki comes to North Country Subaru from perhaps the farthest away…born in Columbus, Ohio! Vicki spent much of her childhood in Porters Corners, New York before joining our service staff in 1990. Vicki wears many hats at the dealership, not only as a Service Advisor but also a Warrantee Administrator and a Parts Counterperson. Her favorite memory thus far is when she got her 2016 Subaru Legacy Premium. Outside of work, Vicki enjoys NASCAR, and spending time with her two children and dog, Melodee.


  • Jeff Horton
    Master Technician
    (518) 798-1577

    Jeff has been with the North Country Subaru family as a Technician since 1986. A Glens Falls native, Jeff enjoys riding his Harley, and spending time with his wife, a school teacher, and their two children.


  • Ryan Ogden
    Certified Technician
    (518) 798-1577

    An original Glens Fallsian, Ryan joined our Service Department as a Technician in 2008. When Ryan is not fixing cars, he enjoys hunting and riding his 4-wheeler.


  • Jon Greer
    Parts Manager
    (518) 798-1577

    Jon is a Chicago, Illinois native that began his career with North Country Subaru in 2015 as a Technician in the Service Department and was Promoted to Parts Manager in 2020. Jon enjoys working on cars, and spending time with his wife and three children.


  • Tom McDermott
    Body Shop Manager
    (518) 798-1577

    A Queensbury, New York native, Tom has flawlessly run the North Country Subaru Body Shop since 1983. Affectionately nicknamed "Rabbit", Tom is reputable for his precise attention to detail, excellent customer service, and ability to easily resolve any conflicts that may arise. In his free time, Tom enjoys boating on Lake George, riding his Harley and having fun with his 4-wheelers and dirt bikes.


  • Ray Morris
    (518) 798-1577

    Born and raised in South Glens Falls, New York, Ray drove a tractor-trailer for 6 years before joining the North Country Subaru team in the winter of 2016. He has three children, ages 10, 9, and 1 year. In his free time, he enjoys racing kayaks and canoes.